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product · ai voice customer service

Core Features – AI Voice Customer Service Solution

Deliver efficient and intelligent customer service on a global scale with ease.

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Cutting-Edge AI Voice Customer Service Solution: Empowering cross-border businesses, international enterprises, and global brands to efficiently manage multilingual customer inquiries round the clock. As complaint volumes surge, deploying additional robots significantly reduces human resource costs.

core features

01 Intelligent Automation and Natural Language Processing
Utilizing cutting-edge natural language processing technology, our AI customer service system swiftly and accurately addresses customer needs, delivering efficient solutions.
02 Voice Recognition and Transcription
Real-time voice-to-text transcription enables seamless communication and efficient recording of customer issues, enhancing team productivity.
03 Rich Industry Experience and Customization
With expertise across 40+ industries, we offer customized customer service solutions aligned with unique business requirements and market dynamics.
04 Global Multilingual and Omni-channel Support
With support for over 65 languages and multiple service channels including phone, SMS, email, online chat, and social media, we empower businesses to expand into international markets and elevate customer experiences.
05 Seamless Integration of AI and Human Expertise
Our proficient customer service teams seamlessly collaborate with AI solutions to offer comprehensive support when required, ensuring tailored assistance for every customer interaction.
06 Real-time CRM Integration
Integration with diverse CRM platforms facilitates real-time AI backend operations, including appointment scheduling, order processing, and issue resolution, enhancing operational efficiency.
07 Effortless Integration and Advanced Analytics
Simple integration into existing systems allows for streamlined operations, while robust data analysis capabilities optimize service quality and enhance overall customer experiences.
08 Round-the-Clock Availability
With 24/7 service availability, we transcend time zone barriers, guaranteeing prompt resolution of customer issues and uninterrupted support throughout the year.

launch process

Empower Your Business with Callnovo’s AI Voice Customer Service Solution.

01 Communicate Needs
Engage our professional team to understand your business needs and goals.
02 Solution Formulation
Tailor an exclusive AI voice customer service solution based on your requirements.
03 System Configuration and Integration
Configure and integrate the AI customer service system seamlessly into your business processes.
04 AI Model Training
Train the AI customer service system to effectively understand and address customer needs.
05 Follow-up and Optimization
Continually monitor and optimize the performance of the AI customer service system to ensure effectiveness.

pricing

AI Voice Customer Service Pricing Plans

Discover our flexible and cost-effective AI voice customer service pricing options tailored to businesses of all sizes and industries

Initial AI Configuration Fee

US$200.00

  • Includes AI training and configuration for one language
  • Additional setup fee: $50.00 per extra language
Choose Service

Per Minute Billing Fee

US$0.25/minute

  • Service fees are calculated based on actual usage duration.
  • No minimum prepayment amount required; recharge as needed.
  • Flexible application with no minimum monthly consumption limit.
Choose Service

measured outcomes

01 Achieve a 77% First Contact Resolution
Our AI-driven voice assistant efficiently resolves up to 77% of customer inquiries during the initial interaction, minimizing follow-up interactions.
02 Cut Handling Time by 50%
By automating routine tasks and offering real-time assistance, our AI voice solution reduces average handling time by 50%.
03 Multilingual Support
With proficiency in over 65 languages, our AI voice assistant caters to diverse customer groups, facilitating global expansion.
04 24/7 Availability
Ensure round-the-clock support with our AI voice assistant, resolving customer issues promptly, irrespective of time zones.

Supported countries and country codes include

United States (+1)Sweden (+46)Bulgaria (+359)Canada (+1)Germany (+49)Lithuania (+370)Puerto Rico (+1)Brazil (+55)Estonia (+372)South Africa (+27)Australia (+61)Croatia (+385)Belgium (+32)New Zealand (+64)Slovenia (+386)France (+33)Japan (+81)Czech Republic (+420)Romania (+40)Portugal (+351)Israel (+972)Switzerland (+41)Ireland (+353)Austria (+43)United Kingdom (+44)Finland (+358)

Supported languages include

Afrikaans, Arabic, Bengali, Bokmål Norwegian, Maltese, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Gujarati, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Malay, Malayalam, Punjabi, Romanian, Russian, Serbian, Slovak, Spanish, Polish, Portuguese, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Cantonese, etc.

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