Callnovo · multilingual customer service operations
The teams answering for global brands, in 65+ languages.
Callnovo runs multilingual customer service operations for companies selling worldwide. This page is our record — the numbers, places, clients and dates, so you can check them.
65+ languages20+ countries24/7 coveragesince 2004
65+
Native languages in service
35+
Global multilingual operations centers
20+
Years of operational experience
40+
Industries served
70%
Of customers are small and medium-sized enterprises
134th
Of 2,300 global BPO companies ranked worldwide
Figures as published by Callnovo, 2026.
Outsourcing services
Customer service, technical support, sales and back office — staffed, trained and managed by Callnovo.
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Language operations
Ten dedicated language operations, from Spanish to Vietnamese — each with its own page and team.
Browse languages →
Careers at Callnovo
Customer service professionals join Callnovo across its operations centers worldwide.
See open positions →our network
One network, 20+ countries
Harnessing our expertise in multilingual talent recruitment and management, Callnovo operates across 20+ countries, offering services in over 65 languages tailored to diverse industries. Whether you’re in cross-border e-commerce, healthcare, consumer electronics, or gaming, we provide exceptional service with a wealth of industry-specific resources.
technology
The technology behind the teams
At Callnovo, we’re at the forefront of technological advancement in global customer service outsourcing. From AI-powered voice customer service to data-driven insights and remote management tools, our innovative solutions redefine efficiency and effectiveness. Experience intelligent and seamless customer service solutions tailored to your needs, backed by our commitment to technological excellence.
HeroDash — Callnovo’s own CRM and contact center platform. →
company record
Dates you can check
Dated public record — each entry links to its source. Full chronology in progress.
where we are
Six addresses you can knock on
Headquarters and operations centers, as published. Real rooms, real floors, real teams.
01
Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6, Canada
02
China Headquarters
Room 1803, Shen Lan Shi Dai Building, Baling Middle Road
Yueyanglou District, Yueyang, Hunan 414000, China
03
Shenzhen TR&D Operation Center
Room 607, Building 1, Longhua Design Industrial Park
Longhua District, Shenzhen, Guangdong 518110, China
04
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
05
Nicaragua Operation Center
Suite 502, Piso 5
Managua, Nicaragua 14038
06
Philippines Operation Center
Maharlika Highway, Cabanatuan City
Nueva Ecija, Philippines 3100
standards we answer to
As stated by Callnovo; certifications verifiable on request.
the service directory
10 language operations, each with its own page.
blog
Latest from the field
July 22, 2026
CSAT From 75% to 96%. How an Outdoor Equipment Brand Fixed Its French Swiss Customer Service in 90 Days.
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July 17, 2026
Omnichannel Customer Support Integration in APAC Markets
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July 10, 2026
Prime Day 2026 Is Over in 23 Markets. Still Coming in Japan, Australia, India, and Brazil. Here’s What Global Sellers Need to Know Right Now.
Read →looking to outsource
Tell us the language, the channel and the hours. We come back with a plan and a price.
Request a quotelooking to join
Callnovo hires customer service professionals across its operations centers worldwide.
See open positions