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Latest from the field
March 29, 2023
Callnovo was Highlighted Amongst 2,500 Worldwide BPOs as a Global Top 200 (Time Doctor OA 2023) Outsourcing Business (March 29th 2023)
Callnovo was recognized amongst 2,500 global BPOs as a top 200 ranking Time Doctor OA200 2023 outsourcing provider; find out more inside.
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March 7, 2023
Transforming Overseas Customer Service Strategy: How to Ensure Quality Native Customer Service on Social Media Platforms in Varying Countries
Let's look at how to ensure top native customer service on social media platforms in varying countries via Callnovo's quality outsourcing.
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March 3, 2023
Conquering the Indonesian Market with Native Customer Service Resources beyond Cultural Differences
With superior native customer service, your global brand can conquer the Indonesian sales market, strengthening long-term sales success.
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February 24, 2023
Key Real Estate KPI Real Estate Metrics to Take your Overall Sales to the Next Level
To take your real estate business' overall sales to the next level, check out these key real estate KPI / real estate metrics for tracking.
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February 22, 2023
The Necessity of Content Moderation Manual Review of Content by Content Moderators in the Southeast Asian Market
Modern technology has data process/review limitations; see how content moderators ensure content moderation is efficient/accurate.
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February 9, 2023
VA Performance Metrics (Virtual Assistant KPI – Key Performance Metrics) to Monitor for Efficient Service
To ensure efficient virtual assistance service, your team should be monitoring these key VA performance metrics; check inside for more info.
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February 3, 2023
eCommerce KPI & eCommerce Metrics for Steadily-increasing Brand Growth & Sales Conversion
With the right eCommerce KPI, you'll increase loyalty & sales success; Callnovo's article provides key KPI for long-term brand success.
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January 17, 2023
7 Multilingual Call Center Services Advantages for Businesses Expanding Globally (Part 2 of 2)
We share part 2 of our series; find out what multilingual call center services advantages you can benefit from for global business expansion.
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