insights · field notes

Latest from the field

February 8, 2022

How to Obtain Authentic Amazon Five-Star Reviews Using Customer Service Soft-skills

Find out how obtain authentic Amazon five-star reviews and increase your Amazon Seller rating through customer service soft-skills.

Read →

January 29, 2022

Callnovo’s Chinese Annual New Year Celebration Party (2021/2022): With the Roar of a Tiger, the Future Unfolds

With the roar of a tiger and a look into the bright future, Callnovo celebrated its Chinese New Year celebration for 2022; come take a look!

Read →

October 19, 2021

Vital eCommerce Benefits to Philippines Customer Service Outsourcing

eCommerce businesses can take advantage of grand market expansion benefits through Philippines customer service outsourcing; take a look.

Read →

August 3, 2021

German Phone Call Etiquette (Inbound/Outbound) and the Vital Importance of Native German Language Customer Service Outsourcing

Find inside German phone etiquette (inbound/outbound) tips - plus the advantages of native German language customer service outsourcing.|Find inside German phone etiquette (inbound/outbound) tips - plus the advantages of native German language customer service outsourcing.

Read →

July 12, 2021

A Beautiful Celebration of Joy | An International Colleague’s Wedding Invitations and Celebration, Callnovo’s Remote Blessing

Following beloved wedding invitations from our prominent colleague, Vince, we at Callnovo celebrated his beautiful wedding w/ warm blessings.

Read →

June 9, 2021

Japanese eCommerce Market: A Booming Prediction, an Unprecedented Opportunity for Market-expanding eSellers, and the Vital Importance of Respectable Customer Service

Japanese eCommerce Market - the optimistic market growth prediction (2021-2025), customer service culture, and importance of CS outsourcing.|Japanese eCommerce Market - the optimistic market growth prediction (2021-2025), customer service culture, and importance of CS outsourcing.

Read →

May 21, 2021

Virtual Assistance Customer Service Outsourcing: Advantages for Growing your Dental Practice

Dental Practice Virtual Assistance Outsourcing: How to mitigate workload burnout and successfully meet all your patients' needs.|Dental Practice Virtual Assistance Outsourcing: How to mitigate workload burnout and successfully meet all your patients' needs.

Read →

May 3, 2021

International Toll-free Numbers (ITFN): Advantages and How Customer Service Outsourcing Increments Global Cross-border Sales Success

International Toll-free Numbers: find out their advantages and see how customer service outsourcing increments global e-Commerce sales success|International Toll-free Numbers: find out their advantages and see how customer service outsourcing increments global e-Commerce sales success

Read →

put the field notes to work

Request a quote Contact us